Average Score (152 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

152 Ratings

4.8 Average

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  • Bruce H.09-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Great service, wonderful communication, outstanding facility, helpful folks behind the counter!

  • Janice B.09-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Employees in the service department in Jacksonville NC especially Cindy Pittman.

  • Sharon H.09-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Kailey S.09-11-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    i love

  • Riley M.09-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Richard F.09-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Fast, friendly, efficient service

  • Gypsy G.09-05-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    Great customer service! Very friendly and did their best to provide me with the best deal possible for the services I requested.

  • Jessica L.09-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Doyle C.09-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Olivia L.09-03-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Chelsie was amazing!!