TYPE:ServiceMODEL:AtlasYEAR:2019
Cindy, recieved us in a very friendly and professional manner. Reviewed the work done and made sure that we were taken care of. Thank You
Average Score (143 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2024
Customer service was great
TYPE:ServiceMODEL:JettaYEAR:2020
The staff was friendly, answered all my questions and made sure the process went smoothly.
TYPE:ServiceMODEL:AtlasYEAR:2025
Constantly was told a different story of when the vehicle would be available for pick up and the dealership was never able to identify why the sensor had gotten wet.
TYPE:ServiceMODEL:TaosYEAR:2022
Friendly and knowledgeable people. Scheduled on time, comfortable waiting area.
TYPE:ServiceMODEL:AtlasYEAR:2018
TYPE:SalesMODEL:AtlasYEAR:2025
Our whole experience with Sport Durst VW was great, quick and easy. It may have been the easiest trade transaction we have ever experienced. They were very fair on their pricing and on the value of our trade. There was also a very nice selection of vehicles to choose from on the lot. Our salesman, Elliot Guggenmos, was absolutely wonderful to work with. I would definitely recommend Elliot and Sport Durst VW of Jacksonville. We love our new 2025 Atlas!
TYPE:SalesMODEL:TiguanYEAR:2024
Elliot was a big help, explained the process to me and left no detail out. DJ did the same as well!
TYPE:ServiceMODEL:Golf GTIYEAR:2018
Extremely helpful, knowledgeable service area staff. I was shuttled to work and the shuttle driver was courteous and made the drive like a ride across town with family. Cindy walked me out to car and opened door for me when I picked it back up to make sure everything was good!
TYPE:ServiceMODEL:Golf GTIYEAR:2021
Your employees and the customer service they provide is sincere. They were prompt, informative and compassionate when it came to my dilemma of purchasing a vehicle from a different dealer and finding issues associated with that purchase. The repairs were done in a reasonable time with no hidden costs while the service representative ensured I was informed of any issues and even attempted to assist with transportation during pick up and delivery. I'm extremely happy with the service and the representative I worked with and I plan on doing business with them in the future.