Average Score (152 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

152 Ratings

4.8 Average

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  • Jaime D.09-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Our saleswomen listened and understood what we were asking for.

  • Charles D.08-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Amazing experience, amazing Veterans, they take their jobs serious, and get the job done. 🇺🇸

  • Brianna C.08-29-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    This is the second car i have purchased from them plus All the staff was so nice and helpful chelsie made sure we could find a family car that had everything we needed and thw financial manager was able to work with us so that we can still stay in our price range over all was an amazing experience

  • Chris W.08-28-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    I worked with Chelsie Perez at Sport Durst VW of Jacksonville and the entire process was handled online. She made everything incredibly painless and straightforward, which I really appreciated. I had originally been searching for a Subaru Solterra that no one seemed able to track down, but Chelsie guided me toward the VW ID.4. It turned out to be a perfect fit and a much better vehicle than I expected. The way she managed the process showed both efficiency and genuine care, and I couldn’t be happier with the outcome.

  • Amanda R.08-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Riley was extremely easy to work with. He made the process smooth and was helpful with any questions we had. Absolutely recommend him!

  • Judith C.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Communication explanation What’s perfect

  • Jackson F.08-22-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    It was a great experience very friendly and helpful staff the process was easy and the lot and inside were very clean

  • Amanda V.08-22-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Gavin L.08-21-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

  • Amanda B.08-21-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Great!