TYPE:ServiceMODEL:AtlasYEAR:2024
The people were great! Had a question and they were able to answer it.
Average Score (143 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:SalesMODEL:AtlasYEAR:2025
This is my third car within this dealership family and yet again everybody was understanding and helpful.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:SalesMODEL:AtlasYEAR:2025
The staff from the salesman to the managers provided excellent customer service and communication during the sales process
TYPE:ServiceMODEL:JettaYEAR:2022
Great customer service! People are friendly and listen to you! Very helpful!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
My vehicle has been in service 4 different times for the same problem. The problem has not been resolved - I have made two phone calls and left voice messages that have not been returned.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:SalesMODEL:Jetta GLIYEAR:2025
5 star for sales.Mr Riley Mackie at Sports Durst of Jacksonville. He was very professional at all time and was very attentive to my wife and I while looking on the lot. His determination to get the answer to questions that he didn't have answers to was refreshing. He never once tried to bluff us. If he didn't know the answer he got it immediately. Been to many dealerships in the past and lots of sales associates tries to throw smoke screen. I appreciate his honesty. Would do business with him again! Thank you, Mr. Riley. Sincerely Mr. Butler